Ratings & Reviews

Overall Rating

4(50 reviews)92% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
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Resident Reviews

Very nicesubmitted by Berardo G. - |Recommended: YesI really like it. Its a nice and quite place to live. Thanks,
response from property -Thank you so much for your review. We are Happy to hear that you feel at home here at Sunset Palms. Please if you need anything, let us know. We are here to assist you!
Sunset Palms is decentsubmitted by Victor S. - |Recommended: YesFor the most part living here is nice but the noise of the younger folks living in my building late at night you know you can't tell them anything is too much at times. I hear my neighbors the same youth almost every night. Whether it's walking, singing, yelling, I need to get up in the morning and they are not considerate.
response from property -Dear Victor, Thank you for your review. We appreciated it...Please feel free to reach out to us with any questions or inquiries you might have. We are here to make your stay an enjoyable experience. We would love to have the opportunity to seat down with you and see how we can better address your concerns. Thank you!
So far its been nice...submitted by Karina A. - |Recommended: YesQuite so far
response from property -Dear Karina, Thank you for your review. We appreciated it. We are here to make your stay enjoyable. Please feel free to reach out to us with any inquiries or questions that you might have. Have a great day!
It's too expensive for such little space.submitted by Veronica R. - |Recommended: NoIt's nice, wish it was bigger and less expensive. You can hear your neighbors.
response from property -Dear Veronica, we are hear to address your concerns. We would love to have the opportunity to seat down with you and see how we can make your stay with us a more enjoyable experience. Thank you for your review.
Sunset Palms Apartment Property is nice and centrally located, near malls and major highways.submitted by MARVA B. - |Recommended: YesEnjoy living here. It is clean and quiet. Plenty of well lit parking. Lush landscape with swimming pool and basketball courts, also picnic areas on site. Each building has their own laundry rooms, which is kept very clean. Office staff are very professional and friendly. They make you feel welcomed here and willing to assist at all times. Close to major, malls, supermarkets and restaurants. Centrally located to provide easy access to major highways. I gave the Grounds and Overall a 4 star only because the hallways and steps could do with some pressure cleaning. Great place to live.
response from property -Marva, we are happy to hear you love calling Sunset Palms home! Thank you for your feedback regarding the breezeways, we will be happy to pass along to our maintenance team.
Very nice and peacefulsubmitted by Maria J. - |Recommended: Yesits very calm and safe but definitely the staff in the office needed to take some customer services lessons theyre very rude when you need help
response from property -Maria, thank you for your feedback. We definitely want to provide you with the 5* service you deserve as a valued resident. I have passed your feedback on to our Regional Manager. Thank you again for calling Sunset Palms home.
Quiet communitysubmitted by Donaldine D. - |Recommended: YesEveryone are very respectful. Start from the office team and finish to the neighbors. Best place to living if you are under a budget.
response from property -Thank you so much for your kind words Donaldine! We love having you call Sunset Palms home!
Clean, affordable, homesubmitted by Josalina H. - |Recommended: YesI enjoy living in Sunset palms, it has everything to offer me.
response from property -Thank you for taking the time to leave your feedback Josalina! We appreciate your kind words.
Its very calm and neighbors are very friendly submitted by Leslyanne M. - |Recommended: Yesliving in sunset palms is great , there is no problems and is surrounded by friendly people
response from property -Thank you so much for your kind words Leslyanne!
Good place to livesubmitted by Peter V. - |Recommended: YesOffice staff were very helpful.
response from property -Hello, Thank you so much for your review. We are here to help and make your stay enjoyable. Thank you!!
At the moment hot. submitted by George G. - |Recommended: NoI am currently sitting in my apartment after calling maintenance to come fix the wet carpet in my closet and living room from the A C. A man did call to let me know he was not on call and hung up the phone. I continued to leave messages on the Emergency line, but I have yet to get a response. So I would really appreciate it if someone would come to my apt and fix the situation instead of letting me know they are not on call. Thank you, 1218
response from property -Thank you for your feedback, George. We strive to provide exemplary service to all of our residents at Sunset Palms. I am sorry to hear that you are not experiencing this. Because we value your input, we would love to speak with you to resolve your concerns and improve your experience of our community moving forward. Please contact the office so we may work together to form a solution. Thank you again for your feedback and we look forward to speaking soon. Kind Regards, Sunset Palms Management
Sunset palm submitted by Rene J. - |Recommended: YesNice community.
response from property -Thank you for your nice review. We appreciated!
There could be less noise from neighborssubmitted by Melanie S. - |Recommended: YesIt's not the worst. The two biggest problems I have are people that throw parties late at night with music blasting through the whole complex. My other issue is that people let their dogs go to the bathroom everywhere by the playground and other places where children play.
response from property -Hi Melanie, Thank you for your review. We are working hard in educating the pet owners to pick up after their pets. In accomplishing this task we need the cooperation of all tenants. Please know that any complaints place at the office are anonymous. Our priority is our tenant's safety and well being. Thank you.
Comfortable, Convenient Lvingsubmitted by Rhonda F. - |Recommended: YesSunset Palms is a good place to live, it is convenient to everything. There has been a change in management so it is too early to tell how well this will work out, but so far so good, my maintenance requests are fulfilled on time, and now we have online rent payment
response from property -Hi Rhonda, Thank you for your review. We are looking forward to have you as a tenant for many years to come.
Pretty good propertysubmitted by Raymond M. - |Recommended: YesIt's a good complex, but I've notice many people have issues in the front office, and also when calling to obtain information no one ever picks up the phone.
response from property -Hi Raymond!...Thank you very much for your nice review. We are looking forward to have you as tenant for may years to come. Please let us know how can we make your stay here even more enjoyable. Thank you!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Sunset Palms", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Sunset Palms", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose