Ratings & Reviews

Overall Rating

4
(70 reviews)
90% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Tyler B. - |Recommended: YesNot Too Shabby — Nice, fairly quiet community. Occasionally, you can hear the neighbors depending on what they're doing, but that will happen at any apartment complex. The noise has never gone late or bothered me late at night. Everything else seems pretty solid. I haven't had to call the maintenance crew yet or had much interaction with management after moving in moved in in August 2019 . Applying, getting approved, and getting all the payments squared away before the move-in date was a struggle, mostly on their end, especially coming from out-of-state, but now that I'm hear it's been a good first apartment and complex for my living in Florida.
response from property -Hello, Thank you Tyler for leaving us a nice review. Please know that we appreciate your feedback. We are going to continuously improved our services to better serve you and our community. Thank you.
submitted by Timothy T. - |Recommended: YesAwesome apartments — Lourdes is the front office is an angel. I came down sick and was in the hospital twice this year and her and the front office staff helped me out. Thank you so much Lourdes and the whole office team of sunset 0alms God bless all of you.
response from property -Hello Timothy, thank you so much for leaving a nice review for our Staff.. We appreciate your kind words. Please know we are here to help you in any way we can. It's our pleasure. Thank you.
submitted by Brenda L. - |Recommended: YesI like living here. — I like living here. The staff works with you to accommodate your needs.
response from property -Hello Brenda, Thank you for taking the time to leave us a review. We appreciate your feedback. Thanks.
submitted by Reymer R. - |Recommended: NoOk properly but very old — very outdated and no lamps or fans in rooms no microwaves old laundry machines ac suction vent in living room bathrooms outdated no cable connection in rooms had to pay to install also electrical connection in wrong places
response from property -Hello, Thank you Reymer for taking the time to leave us a review. We appreciate your feedback. Thank you.
submitted by Taylore F. - |Recommended: YesVery safe enviorment — A very nice community and affordable.
response from property -Thank you very Much for taking the time to leave us a Glowing review. Please know that we are here to help in any way that we can. Thank you very Much!
submitted by Paola P. - |Recommended: Yes. — .
response from property -Thank you for your review!
submitted by Paola S. - |Recommended: YesResident review — Our building manager Is very professional and caring ...building is quiet and close to mayor streets
response from property -Thank you for your glowing review! Please know that we are here to help and make your stay at Sunset Palms an enjoyable one!
submitted by Jack H. - |Recommended: YesReview 925 — It's a nice place. neighbors are friendly maintenance is quick
response from property -Thank you for taking the time to give us your review. Your feedback is important to us. Thank you!
submitted by Ronida W. - |Recommended: YesVery homiez — I wish there weren’t so many added fees on top of the rent
response from property -Thanks for the amazing review, Ronilda! It means so much to our team to know you're pleased with your home, and we're absolutely thrilled to see you're loving life here at Sunset Palms Apartments. We truly appreciate the time you've taken to share this positive feedback, and should you ever find yourself in need of any assistance, please feel free to swing by the office! We'd be happy to help you!
submitted by Nicolas E. - |Recommended: YesClean and quiet — This place is very nice, clean and quiet . Yurime was very kind and lovely to us. My son moved in around Dec 2018 and he's in love ,she answered all our questions and was patient with him. Thank you so much for all your help in welcoming us.
response from property -Wow, thank you for such kind words! We're thrilled to see you're absolutely loving life here at Sunset Palms, and we truly appreciate the time you've taken to recognize our beautiful community. Thanks again, and should you ever find yourself in need of any assistance, please feel free to pay us a visit here at the office. We'd be happy to help you!
submitted by Laura F. - |Recommended: YesEverything is good but... — The pest control is not efficient. They visited our apartment three times and we found rouches from time to time in the apartment.
response from property -Thank you for taking the time to write a review. We are disappointed that you are still encountering this issue. We would love to have the opportunity to seat down with you and see how can we best find a solution so this does not happen again. Please pay us a visit at the office!..Thank you.
submitted by Ginna W. - |Recommended: YesIs good Overall — Maintenance people and Office Staff make this community a good place to live. The apartments are comfy and cozy, the only problem is how much you can hear the neighbors.
response from property -Wow, thank you for such kind words! We're thrilled to see you're absolutely loving life here at Sunset Palms, and we truly appreciate the time you've taken to recognize our staff. Thanks again, and should you ever find yourself in need of any assistance, please feel free to pay us a visit here at the office. We'd be happy to help you!
submitted by Stacy C. - |Recommended: YesIt's okay — I like the 1bd, floor plan, with the living room and the bds, so big. Don't feel crowed.
response from property -Thank you so much for the four-star rating! It's truly appreciated and we're thrilled to see you're loving your home at Sunset Palms. Please let us know if you ever need anything - our door is always open!
submitted by Michelle S. - |Recommended: YesLove living in Sunset Palms Apartment — The office staff is very attentive always with a smile and always willing to help with anything I need. Everytime I submit a request for maintenance or repair they come right away and fix it and do a great job.
response from property -Thank you so much for the five-star rating! It's truly appreciated and we're thrilled to see you're loving your home at Sunset Palms. Please let us know if you ever need anything - our door is always open!
submitted by Carlos S. - |Recommended: YesExelente manteniendo áreas verdes limpias estacionamiento bien — Me gusta dónde vivo
response from property -Hola! Nos alegramos que esté disfrutando su estancia en Sunset Palms. Aqui estamos para ayudarle en lo que necesite. Muchas Gracias por sus comentarios!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Sunset Palms", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Sunset Palms", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose