Ratings & Reviews

Overall Rating

4(55 reviews)92.7% of customers recommend this property

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Resident Reviews

submitted by George G. - |Recommended: NoAt the moment hot. — I am currently sitting in my apartment after calling maintenance to come fix the wet carpet in my closet and living room from the A C. A man did call to let me know he was not on call and hung up the phone. I continued to leave messages on the Emergency line, but I have yet to get a response. So I would really appreciate it if someone would come to my apt and fix the situation instead of letting me know they are not on call. Thank you, 1218
response from property -Thank you for your feedback, George. We strive to provide exemplary service to all of our residents at Sunset Palms. I am sorry to hear that you are not experiencing this. Because we value your input, we would love to speak with you to resolve your concerns and improve your experience of our community moving forward. Please contact the office so we may work together to form a solution. Thank you again for your feedback and we look forward to speaking soon. Kind Regards, Sunset Palms Management
submitted by Rene J. - |Recommended: YesSunset palm — Nice community.
response from property -Thank you for your nice review. We appreciated!
submitted by Melanie S. - |Recommended: YesThere could be less noise from neighbors — It's not the worst. The two biggest problems I have are people that throw parties late at night with music blasting through the whole complex. My other issue is that people let their dogs go to the bathroom everywhere by the playground and other places where children play.
response from property -Hi Melanie, Thank you for your review. We are working hard in educating the pet owners to pick up after their pets. In accomplishing this task we need the cooperation of all tenants. Please know that any complaints place at the office are anonymous. Our priority is our tenant's safety and well being. Thank you.
submitted by Rhonda F. - |Recommended: YesComfortable, Convenient Lving — Sunset Palms is a good place to live, it is convenient to everything. There has been a change in management so it is too early to tell how well this will work out, but so far so good, my maintenance requests are fulfilled on time, and now we have online rent payment
response from property -Hi Rhonda, Thank you for your review. We are looking forward to have you as a tenant for many years to come.
submitted by Raymond M. - |Recommended: YesPretty good property — It's a good complex, but I've notice many people have issues in the front office, and also when calling to obtain information no one ever picks up the phone.
response from property -Hi Raymond!...Thank you very much for your nice review. We are looking forward to have you as tenant for may years to come. Please let us know how can we make your stay here even more enjoyable. Thank you!
submitted by John H. - |Recommended: YesCould Be A Lot Worse.... — I have had no issues since moving in last July.
response from property -Thank you for staying with us....We are looking forward to have you here at Sunset Palms for many more years to come!
submitted by David S. - |Recommended: YesGreat Place to Live — It is a nice quiet and friendly apartment complex. The pool is nice and the tennis and half basketball court are a nice extra.
response from property -Thank you for your nice review....We are looking forward to have you here at Sunset Palms for many years to come.
submitted by Luis D. - |Recommended: YesHomey place — Sunset palms is a family oriented community and we are very pleased
submitted by Adam W. - |Recommended: NoNice place — enjoy living here
submitted by Reynaldo P. - |Recommended: YesPerfect place to live — This is the best decision that I ever made. Great location, quite and peaceful.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Sunset Palms", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Sunset Palms", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose