Ratings & Reviews

Overall Rating

4
(70 reviews)
90% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Your Review

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Resident Reviews

submitted by Jennifer L. - |Recommended: YesGood for a bachelor — I have lived here for 3 years and it fits all my needs. Pretty spacious, huge closets, I live in the back so parking is never an issue. 4 out of 5 for sure.
response from property -Thank you for your feedback, Jennifer. We are happy to hear you have enjoyed living at our community. Please let us know if there is anything we can do to improve your home. The Sunset Palms Management Team
submitted by Michael M. - |Recommended: NoCould be bigger for huge price — Too small from experience of living from a different state
submitted by Jorge R. - |Recommended: YesJorge Roman — too much noise every night after 12 am loud music and screaming
response from property -Thank you for making us aware of your concerns. Jorge We apologize that you had a noise problem every night. We hope that you will reach out to us directly to address any issues within your apartments so that we can help correct any further noise problems. We value resident feedback and would like to hear any other comments you have about our community and staff in order to make it a better place to live. We would like to personally address your concerns. Thank you!
submitted by Silvia S. - |Recommended: YesBetter than the rest — The application process was smooth. Lotty is the most graceful, patient, and helpful person. She addressed any concerns promptly and was always willing to help. The swimming pool could use a cleaning and some residents leave their garbage on the grass but maintenance seems to clean that up. Overall, I enjoy living here very much.
response from property -Thank you for your review, Silvia. We are happy to hear of your great experience living with us. We do our best to employ exceptional individuals who add so much to our community. We appreciate your feedback. Well wishes, The Sunset Palms Management Team
submitted by Kinyia J. - |Recommended: YesLove the property — I enjoy living here I’m very satisfied with everything
response from property -Thank you for your review, Kinyia. We are so pleased you have enjoyed living with us. We do our best to create a welcoming community here. We appreciate the feedback Best regards, The Sunset Palms Management Team
submitted by Genesis G. - |Recommended: NoIt’s a safe community — Prices are always fluctuating
response from property -Thank you for taking the time to leave us a review. We are always looking to improve our services. Please feel free to pass by the office so we can chat. Thank you!
submitted by Wanda A. - |Recommended: YesAwesome — Peaceful safe relaxing,
response from property -Wanda, On behalf of our entire team, thank you. We're very glad that you've enjoyed the peaceful atmosphere of our apartment community. We work hard to make our community a better and safe place to live. All the best, Sunset Palms Management Team
submitted by Victor B. - |Recommended: YesPropiedad muy comoda sencilla y tranquila, requiere mas seguridad o vigilancia camaras — propiedad cómoda y familiar acogedora y tranquila recomendada
response from property -Victor, Thank you for your review. We're very glad that you have not had any problems with noise while residing in our community. Our goal is to keep our communities peaceful and free of disturbances. We would love to know how we can continue to improve. Warm regards, Sunset Palms Management Team
submitted by Yelba B. - |Recommended: YesIt is well maintained. — I'd like to commend Doug and Justo for the timely and efficient work that they do in maintenance. I hope that they stay here continuing to to do good work.
response from property -Thank yo Yelba for taking the time to congratulate our team!......We are here to help provide a lovely home for you......Feel free to drop by the office if you need anything....Thank you.
submitted by Leidy R. - |Recommended: YesExcellent Customer service ... — I am a resident. I've been living here for 1 year and I'am happy is clean , good customer service and good maintenance service.
response from property -Thank you Leidy for your nice review!......Please know that we are here to help in anyway possible to help provide a beautiful home and environment for you. Thank you!
submitted by Sarrah S. - |Recommended: YesReview of Sunset Palms — I like it here. At first I had an issue with always finding a gecko in the apartment and then complained. And after, I didn’t find any at all. I wish they would upgrade appliances, but overall the neighbors are friendly and parking is always available
response from property -Thanks so much for your rave review, Norma! We take great pride in our commitment to top-notch customer service and going the extra mile for our Sunset Palms community, and we’re so glad that you’ve had a five-star experience because of it. Please let us know if there’s anything you need while you settle in, and welcome home!
submitted by Bridgette D. - |Recommended: YesPlace clean.. — I like this community is clean ,quiet and the staff is very friendly. Its very nice ,i like it when i call to fix something they come right away to fix it.
response from property -Thanks so much for your 5 star review! Thanks for the amazing review Bridgette! It means so much to our team to know you're pleased with your home, and we're absolutely thrilled to see you're loving life here at Sunset Palms Apartments. We truly appreciate the time you've taken to share this positive feedback, and should you ever find yourself in need of any assistance, please feel free to swing by the office! We'd be happy to help you!
submitted by Taurean H. - |Recommended: YesComforting — Its really peacefful leaving environment. Compared to North Miami where I lived last.
response from property -We're delighted to see your review of Sunset Palms! Thank you for taking the time to leave us a review.
submitted by Naromy A. - |Recommended: YesIts a great place to live. — I would tell them its worth every penny. The staff is nice and the maintenance crew is sure to come as soon as a complaint is filed.
response from property -Thank you so Much for taking the time to leave us your Glowing review! We appreciate it. Thank you!
submitted by Emily M. - |Recommended: YesVery nice — I love my little apartment..
response from property -Hello, Thank you for taking the time to leave us a glowing review. We are here to make your stay enjoyable and peaceful!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Sunset Palms", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Sunset Palms", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose